Retailing

I went to give Old Navy a visit to report on how it would go. First off Old Navy is a chain store that operates under Gap Inc. Gap / Old Navy are considered specialty stores so their level of service is high, they have a narrow product assortment and a high gross margin. As I entered the store I had in mind that I was not going to buy anything. Immediately as soon as I entered I saw signs about prices reductions. I walked around through the clothes sections and a employer asked me if I needed help and I replied with no. Five minutes later another employer asked me if I needed help, so I asked where is the restroom and pointed towards it. The bathrooms were nice and clean, along with the clothes in some areas. Overall I think Old Navy runs their stores pretty efficiently. Their products are neatly put on display, the employees are always doing their job and everything just went smooth.